Payment

You can pay for the goods in the following ways:

Available at: Courier delivery, Self pick up, Nova Poshta (delivery to the branch), Nova Poshta (addressed delivery)

Payment by credit card is made in the following way:
When placing an order on the website, you will be asked to choose a payment method. In the "Payment" step, you need to select "Online". After confirming the order, you will be redirected to the page of the bank's secure payment system, where you will need to confirm the payment.
You can make an online payment using the Liqpay payment tool. No payment fees are charged.

Available at: Courier delivery

When delivered by courier, you can pay for the order to the courier. The courier delivers the order, you inspect it, check for completeness and absence of damage, and make the payment. The courier gives you a warranty card and a sales receipt.

Available at: Courier delivery, Self pick up, Nova Poshta (delivery to the branch), Nova Poshta (addressed delivery)

You can use the option to pay for the goods in installments or on credit by selecting the bank and the number of payments. The terms of credit / payment in installments are on the "Credit / payment in installments" page.

Available at: Nova Poshta (delivery to the branch), Nova Poshta (addressed delivery)

We have the option to send goods cash on delivery via Nova Poshta without prepayment. The cost of cash on delivery via Nova Poshta in 2026 is 2% of the cost of the goods + an additional 20 UAH.
Please note! Prepayment for shipping is required. The shipping cost will be calculated and communicated by the manager when your order is confirmed.

When paying for an order with a bank card, the payment processing (including entering the card number) is done on a secure page of a processing system that has passed international certification. This means that your confidential data (card details, registration data, etc.) is not transmitted to the online store. Its processing is fully protected, and no one, including our online store, can access your personal or banking information.

When working with card data, the information protection standard developed by international payment systems Visa and MasterCard – Payment Card Industry Data Security Standard (PCI DSS) – is applied. This ensures secure processing of bank card details. The data transmission technology used guarantees the security of banking transactions through the use of Transport Layer Security (TLS) protocols, Verified by Visa, Secure Code, and closed banking networks, all of which provide the highest level of protection.

Exchange and Returns

Upon receiving your order, please check the product for any damage and ensure that the package is complete. You may refuse the purchase if, upon delivery, the product does not meet your expectations for any reason.

In accordance with Article 9 of the Law of Ukraine “On Consumer Protection”, the buyer has the right to exchange a product of proper quality within 14 days. Please note that the following furniture items are not eligible for return:

• furniture that has been assembled;


• furniture showing signs of use;


• furniture with damaged or opened packaging;


• furniture made or specially ordered upon the customer’s request.

In the event of a return, the store will refund the cost of the product within 7 days after receiving the returned item. Shpping and return costs are non-refundable.

Refunds are issued to the same bank card that was used for the original payment.

Products that are on sale, assembled, or damaged after purchase (without packaging/with broken packaging or used) are not eligible for return.

Products that were custom-made or brought under individual orders are not returnable.

Attention! If the product is unique, made to custom sizes and/or in a custom upholstery chosen by the customer, it is classified as part of the list of products that are non-returnable, according to Appendix №3 of the Resolution of the Cabinet of Ministers of Ukraine dated March 19, 1994, №172 (List of quality products that are not subject to exchange (return)).